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Genpact Limited
Professional services, business process outsourcing, and digital transformation · United States
Genpact is a global professional services firm providing business process management, digital transformation, data analytics, and AI-enabled operations services. The company originated as a business unit supporting GE and now serves enterprises across industries such as financial services, healthcare, consumer goods, manufacturing, and high technology.
Verified financials
Total Assets (2024)4,987,153,000 USD
Revenue (2025)5,079,879,000 USD
Net Income (2025)552,494,000 USD
Strengths
Deep process transformation expertise rooted in large-enterprise operations
Broad global delivery footprint and cross-industry client base
Strong capabilities in finance operations, analytics, and automation
Established relationships with large enterprises
Weaknesses
Exposure to pricing pressure in outsourcing and managed services
Dependence on large enterprise transformation budgets
Brand visibility is lower than some larger consulting and IT services competitors
Need to continuously reskill workforce as AI changes service delivery
Opportunities
Growing demand for generative AI-enabled enterprise operations
Expansion in industry-specific digital transformation services
Increased adoption of automation in finance, risk, and supply chain functions
Potential to deepen partnerships with cloud and enterprise software platforms
Threats
Competition from large consulting, IT services, and BPO firms
Client insourcing or automation reducing traditional outsourcing demand
